First Option, Inc. was founded in 1995 in order to provide contract and custom programming services with expertise in IBM AS/400 configuration and systems management. Today First Option continues to provide top notch consulting while also offering additional services to accommodate the growing needs of our customers and to keep pace with new technologies.
We have been an IBM Business Partner for the past 14 years as a Value Added Reseller (VAR) and can provide you with new and used iSeries equipment as well as hardware and software maintenance contracts.
First Option has significant resources and expertise in application development. Many of our customers are software developers themselves who value the depth of knowledge that First Option can deliver. First Option provides services ranging from high level consultative engagements through full project ownership.
First Option also offers hosting services to customers who do not wish to maintain an AS/400 but want the security of an off-site environment combined with high level maintenance. We are partners with a major data center in New York who provides a secure environment for our equipment and a 24/7 infrastructure. Our help desk is staffed with highly trained individuals who perform a number of roles and responsibilities outlined in our service level agreements.
For many businesses today, extending their business applications to the web is what sets them apart from their competitors. First Option has helped many of our customers build a web strategy that has addressed a specific competitive situation; improved customer service, or increased productivity. Among our core competencies are XML, Java, Java Server Pages and Websphere.
We have gained a deep knowledge of the requirements and challenges facing mid–sized businesses in the following industries:
- Application Service Providers (ASP’s)
- Software
- Financial
- Telecom
- Non Profit
- Asset Management
- Textile Manufacturing
- Retail and Distribution
We are located in Mansfield, MA and have a team of dedicated consultants, network engineers and analysts to meet your business needs.
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